ALVARADO CHARTWELLS WEBSITE
It is the mission of the Alvarado ISD Child Nutrition Program to serve each student meals that are appealing, nutritious and appetizing in an environment that is safe, clean, and cheerful. The child nutrition program is designed as a service organization and, as such, has a primary obligation in making this service available to all students and staff. The program works to see that students are taught the value of proper nutrition and good food habits. Meals that are well planned and nutritious reflect the standard set by the child nutrition program. Students are the backbone of the child nutrition program, and as such, always require a caring word and a pleasant smile.
Child Nutrition Goals
1. To offer well-planned meals that are appealing, nutritious, and appetizing.
2. To serve meals that encourage the students to expand their choice of acceptable foods.
3. To educate students and the general public about good nutrition and good food habits.
4. To serve food that is fresh and is in the best condition.
5. To maintain safety and sanitation habits that result in food that is of the highest possible quality.
6. To portray a positive self-image.
7. To encourage each employee to always be professional and dedicated in his/her service to the school and the community.
8. To encourage each employee to enhance his/her professional potential by attending child nutrition training and educational classes.
9. To conduct the child nutrition program in an efficient and professional manner at a minimum cost to the student.
10. To be friendly and courteous and to treat everyone with dignity and respect at all times.
School Meal Charges
Did you know Food and Nutrition Services is an enterprise fund that does not receive General Fund support? As a result they must earn money through meal and snack sales in order to pay all operating expenses.
As a business, the school district has a charge system which has been adopted at all schools. Unpaid charges reduce revenue which affects our ability to pay food bills, employee salaries, and many other expenses. Unpaid charges and the costs associated in collecting these charges may result in higher meal prices for all students.
Alvarado ISD meal charge system goals are:
· To treat all students with dignity and respect;
· To maintain a positive experience for your child during meal service;
· To establish practices that are age appropriate; and
· To promote parents’ responsibility for meal payments and self-responsibility of the student.
Payment in advance for meals enables the district to achieve these goals.
Below are the notification steps we take so you and your student know when money is needed:
1. Alvarado ISD Cafeteria Staff tell each student the balance in their account as they go through the line each day.
2. We provide parents the ability to check their child’s balance online using family access.
3. Our point of sale software automatically calls parents each Thursday if their child has a balance of zero or less.
For your convenience credit card charges can be made online using Skyward Family Access. You are also welcome to call the school kitchen to check on your balance. We accept cash or check payments at both the school cafeterias and the Operation’s office.
Remember that you may have applied for free or reduced price meals and have a pending application, but you must pay for all school meals until you receive an Approval Letter. We receive thousands of applications each year, and we work hard to process them as fast as possible. It, however, may take up to thirteen days to begin receiving benefits after the application is received by the Child Nutrition Department.
Because of the time it takes to process applications, students who were free or reduced in the previous year remain at their previous year’s status for the first thirty days of the new school year or until a new application is received and processed. One a new application is processed the new status takes over, so if a child was free last year, and an application is processed in the second week of school that qualifies the student for reduced meals, the student’s status will be changed to reduced status on the date that the application is processed not at the end of the thirty day period.
Students, who do not turn in an application that can be processed within this thirty day window, will roll over to paid status and will be responsible for paying for all meals consumed. For this reasons it is very important for parents who feel that they may qualify for free lunches to promptly complete and return an application at the beginning of each school year. Parents, who do not qualify for free meals, may qualify for reduced price meals. Reduced price breakfast costs 30 cents, and reduced price lunch costs 40 cents.
Administrative and Child Nutrition staff have met and developed the following charge policy:
Students up to sixth grade
May charge up to five dollars
Students in grades seven through twelve
May not charge any meals
Please do not put anyone at the school in the position of having to deny your child a meal – NO ONE wants to do that! If you make sure your child has adequate funds for purchasing school, this can be avoided. Thank you.
Principals may purchase a student an alternative meal, if a child does not have money in their account, and the principal feels that there is a special circumstance that warrants the purchase of an alternative meal. Alternative meals typically consist of a sandwich, fruit, and milk.
When a check is returned to the Alvarado ISD Child Nutrition Department for NSF, a letter will be sent to inform the parent(s) from the CN Office. The deposit to the child(ren)’s account will be reversed, and an additional fifteen dollar fee for processing the NSF check will be posted to the child(ren)’s account. Payment must be received within ten (10) days of the date of the letter. If payment is not received, the matter may be turned over to the County Prosecutor’s office.
For any student who is withdrawn or graduating, a written request for a refund of any money remaining in their account must be submitted to the Child Nutrition office in order for a refund to be issued. The letter must be from the child’s parent/guardian. The letter must request the refund, list the child’s full name and date of birth, and list the address where the refund is to be mailed. Funds can also be transferred to a sibling’s account with a written request.
All refunds must be requested within one year. Unclaimed funds will then become the property of the Alvarado ISD Child Nutrition Department.
Parents may prepay for their child's meals with a check or cash at the Operations office. Parents may also pay using a credit card through Family Access. Students may prepay for their meals before school, or they may pay for their meal at the time of service.
USDA Non-Discrimination Statement
The U.S Department of Agriculture prohibits discrimination against its customers, employees, and applicants for employment on the bases of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by the Department. (Not all prohibited bases will apply to all programs and/or employment activities.)
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at firstname.lastname@example.org.
Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339; or (800) 845-6136 (Spanish).
USDA is an equal opportunity provider and employer.
Hours of Operation
8 a.m. - 4 p.m.